Outsource your cargo claim headaches.
When shipments arrive damaged, short, or not at all, will your cargo claims make you whole again?
Sometimes, bad things happen to good packages. Even first-class carriers sometimes accept merchandise tendered to them in pristine condition, and deliver it broken, dented, leaking, exposed to weather, or to the wrong location. Sometimes, the shipment doesn’t arrive at all.
Dealing with cargo claims can be frustrating, time-consuming, and unproductive. Carriers’ claims departments exist to minimize their losses, not to pay just because shippers decide to file a claim. Some are experts at not paying claims. Can you “claim” to be an expert at getting them paid?
To ensure you are compensated for the value of your damaged goods, you need experienced professionals on your side, handling your loss from preparing and presenting the initial report to following through, ensuring the carrier responds as required by law, negotiating and collecting your settlement.
At TOTALogistix, we have decades of experience dealing with freight claims, including staff with years on the carrier side. With our Claims Management service, we not only recover for you the maximum amount obtainable, we also provide solutions to analyze the impact of claims incurred, and minimize losses going forward.
Outsource your cargo claims headaches, and get back to business.